Privacy Policy

Mole Vintage respects and takes very seriously the security and privacy of your information. Mole Vintage provides its service to you subject to this privacy policy and we will continue to review it.
We also reserve the right to amend it.

The GDPR regulation requires us to have an appointed Data Controller who is responsible for the secure data storage. The Data Controller is your direct contact for all EU and UK enquires and can assist with any questions and delete or amend records if necessary. If you need to contact our Data Controller, Sara Moore, please email us at

The information we receive or collect about you via this Mole Vintage website when you make an enquiry, register for our newsletter or purchase items from us is collected and stored lawfully in accordance with the Data Protection Act 1998 and the General Data Protection Regulation (GDPR) under the jurisdiction of the UK Information Commissioners Office.

You may check, amend or remove your personal details by emailing or writing to our UK office as follows:
Mole Vintage, Top Lodge, Ponsworthy, Newton Abbot, Devon TQ13 7PH.


What personal information do we hold about you and why?

If you have purchased any product from us, the personal information we hold about you may include your name and address, your contact telephone numbers and your email address.

This personal information is needed for the purposes of providing you with a price quotation or issuing invoice(s) for the services or goods provided by us.

If you have subscribed to our newsletter mailing list, the only information held is your email address with the time and date of joining.


Who do we share your information with?

When you send us your information, we will only ever use it for the purpose that contact was made. We do not, and will not, use any of your data for any other reason.

Your details will never be shared without good reason and will remain under our control and management always.

In some situations, such as delivery, it will be necessary to share your personal information with one of our transport services.
The data passed will be limited to that necessary to obtain a delivery quotation and complete the order.

We will never sell your data to a third party. Personal data is not shared with anyone.


Mailing list

The Mole Vintage website includes a 'Join mailing list' option, and users who voluntarily add their details to this will receive regular newsletters.

Users can unsubscribe from our mailing list at any time via a link in each mailshot or by contacting us at

We will not share our mailing list with any third parties.


Keeping your information safe

Our personal information (customer data) is kept securely under the administration of a Data Controller in the UK.

We treat the security of storing your personal information seriously, and we follow industry standard best practice to protect the information we store, both during its transmission and after it’s been received. We encrypt certain information using secure socket layer technology (SSL).  However, no method of transmission online or electronic storage is 100% secure. So even though we endeavour to do all we can, we can’t guarantee your complete protection.


How long do we keep your information?

We keep your information only if it is necessary. If we have entered into a contract with you and received payment for goods/services provided, it is necessary to keep your information for up to 7 years to satisfy tax regulations. If you subscribe to our mailing list, the information is kept until you unsubscribe from the list (please refer to the opt-out policy below). It is then irrevocably deleted.

The essential premise for us to retain data is because there was “Legitimate Interest” in our products or services.

This means that the person listed in the data purchased an item from Mole Vintage, or enquired to receive information from Mole Vintage.

The purpose of processing the data is undertaken on the basis of that legitimate interest, because the interest is not outweighed by the impact on the rights of the individual’s fundamental rights and freedoms. This is particularly the case because the specific purpose pursued was very clear and compelling.

If you no longer feel that there is a legitimate interest in our products and services and you no longer wish to receive any news or offers,
we completely understand, and will remove the respective data from our records.


Opt-out policy

You can opt-out from receiving our newsletter emails by clicking ‘unsubscribe’ in one of the emails you’ve received, or by emailing us at


Access to your information and other rights

You have a right to access the information that we hold about you and to receive a copy. You should submit your request to us in writing by email to the Mole Vintage Data Controller at or by post to: Mole Vintage, Top Lodge, Ponsworthy, Newton Abbot, Devon TQ13 7PH.

You can also request us to:

Correct any information that you believe is incorrect or incomplete

Erase information we hold about you, although you should be aware that for legal reasons (i.e. tax and accounting as mentioned above), we may be unable to erase certain information.


Enquiry Form

By submitting the enquiry form, you are consenting that your name, email address, phone and message will be emailed to us. The email contents will not be forwarded to any third parties unless specifically mentioned. The email will be stored for the duration required by the nature of your enquiry.


Third party websites

The Mole Vintage website may contain links to other third party websites, and we are not responsible for the content or privacy practices of these third party websites. Website visitors who access a linked third party website may be disclosing their private information, and it is your responsibility to check the privacy policies on these third party websites, in order to understand their use of personal information and how they collect data about you.


Google Analytics

We use Google Analytics to collect information about how visitors use our website. It provides us with anonymous but useful information, such as the number of visitors to the website, the browsers used, the pages viewed and for what length of time. We make no attempts to use this data in any way to identify specific users or to discover any personally identifiable information.



Our site uses 'Cookies' in order to personalise your visit to our web site and help us understand how you use the site. A cookie is a message given to a web browser by a web server and which is then stored by the browser in a text file. Each time the browser requests a page from the server this message is sent back which enables the user to be identified. We may use the information provided by cookies to analyse trends, administer the site, or for research to help us better serve our clients. No information which personally identifies you will be collected through the cookies. You can set your browser to notify you before you receive a cookie so you have the chance to accept it and can set your browser to turn off cookies. No personally identifying information from you will be collected as part of these cookies.

For more details about cookies and details of how to delete and disable cookies you can visit


Cookies used on the website

A list of cookie types used on my website by category, along with their function:

Strictly Necessary Cookies

These cookies are required in order for the website to work properly. If you do not allow these cookies, some parts of the website may not work properly, such as logging in, submitting forms, and other standard website behaviour. The only way to disable these cookies is via your browser settings.

Functionality Cookies

These cookies help us to personalise content and functionality for you, including remembering changes you have made to parts of the website that you can customise, or selections for services made on previous visits. If you do not allow these cookies, some portions of our website may be less friendly and easy to use, forcing you to enter content or set your preferences on each visit.

Performance Cookies

These cookies allow us measure how visitors use our website, which pages are popular, and what our traffic sources are. This helps us improve how our website works and make it easier for all visitors to find what they are looking for. The information is aggregated and anonymous, and cannot be used to identify you. If you do not allow these cookies, we will be unable to use your visits to our website to help make improvements.